Stevens
Compensation & Settlement Policy
Revised May 2001. For General Information Only. Agency Agreements,
contracts, Addendum, and the Stevens Policy & Procedure Manual will
supersede any other information.
I Purpose
All Stevens commercial agents
contribute to the Advertising/Public Relations Promotion Program. This
contribution is used for advertising and public relations program aimed
at the corporate and private relocation market.
Examples of this may include, but are not limited to the following:
- Creative
development of sales literature - not printing costs. Printing costs
will be included as part of the charge for materials ordered by the
agents.
- Trade Advertising - this is not solicitation
of agents but solicitation of moving customers in trade journals such
as Mobility, Personnel Management, etc.
- Lead Development - this includes clipping
service and tradeshow appearances by Stevens corporate personnel for
the purpose of lead development.
- Stevens Display Booth - Stevens developed
and maintains a display booth for agent use at conventions and meetings.
The booth will be available on a “first-come/first-serve”
basis. Commercial agents will be responsible for the shipping costs
of the booth and will be required to sign a use agreement establishing
responsibility for the safekeeping and maintenance of the booth.
- Co-Op Advertising - specific parameters
of the program as outlined in Section III of this procedure.
- Public Relations - placement services
for press releases. The cost will be eligible only if approved through
Stevens prior to placement.
II Procedure
All agent and office contribution
levels are calculated based on actual linehaul sales for the year. The
annual contribution will be 3/4 of 1 percent (.75%) of commercial linehaul
revenue up to a maximum contribution of $5,000.
Fifty percent (or .375%) of this total
contribution is available for co-op advertising.
The above contributions will be deducted from the agents/offices as revenue
distribution is processed.
III Co-Op Advertising Program
A.
Definition of Program: Stevens Co-Op Advertising Program offers our agents
the opportunity to decide what advertising media is appropriate for their
own markets and increase existing marketing efforts.
B. Who is Eligible to Participate: Any
Stevens agent booking private relocation and corporate business (HHG)
is eligible to participate in the Co-Op Advertising Program.
C. How is the Co-Op Budget Determined:
All eligible agents are assigned a budget determined by taking 0.375%
of total private relocation and corporate dollars booked in the previous
year. This dollar amount is matched by Stevens giving an agent a total
co-op advertising budget for the year.
Example:
$500,000
(Total previous year P/R & Corp dollars booked)
X .00375
$ 1,875 (Eligible advertising expense paid by agent)
$ 1,875 (Dollars matched by Stevens)
$ 3,750 (Total Co-op Advertising Budget)
D. What
Qualifies for Co-Op Advertising Reimbursement:
- Direct Mail Advertising/Telemarketing
| |
Method of Advsetising |
Does it Qualify? |
Requirements / Explanantions |
| A. |
Mailers |
Yes |
Must be SVL-created or approved prior to release. |
| B. |
Envelopes |
Yes |
Only if the quanitity matches the number of mailers |
| C. |
Leads |
No |
|
| D. |
Postage |
No |
|
| E. |
Labor |
No |
|
| F. |
Phone Bills |
No |
|
| G. |
MLS Books |
No |
|
-
Tradeshows (Must be Targeted to HHG Custome
| |
Method of Advsertising |
Does it Qualfy? |
Requirements / Explanations |
| A. |
Booth Space |
Yes |
Must be SVL-approved prior to show. |
| B. |
Sales Literature |
Yes |
Must be SVL-created or approved prior its use. |
| C. |
Labor |
No |
|
| D. |
Travel Expenses |
No |
|
| |
Method of Advertising |
Does it Qualify? |
Requirements / Explanantions |
| A. |
Radio Commercials |
Yes |
Must be SVL-created or approved prior to its use |
| B. |
TV Commercials |
Yes |
Must be SVL-created or approved prior to its use |
| C. |
Print Ads (Newspaper, Magazines) |
Yes |
Must be SVL-created or approved prior to its use |
| D. |
Promotional Items |
Yes |
Must be SVL-created or approved prior to its use |
| E. |
Billboards |
Yes |
Must be SVL-created or approved prior to its use |
| F. |
Yellow Page |
Yes |
Only qualifies on the difference between a current
ad & stepping up (up to 1/2 page) in a current book or placing
an ad in a new directory through yellow page placement agency. Prior
approval must be obtained through Stevens. |
Stevens encourages creativity in developing
new and innovative advertising ideas. If you have a unique opportunity
in your market not mentioned above, please contact Stevens Agency Relations
Department to discuss your plan and determine whether it qualifies for
co-op advertising reimbursement.
E. Procedures When Creating Own Advertising
Materials:
If you wish to create mailers, postcards,
ads, brochures, billboards, radio and television commercials, or other
types of unique advertising opportunities, you must submit/discuss proposal
with Stevens Agency Relations Department for approval before receiving
any co-op dollars (up to your available budget).
F. General guidelines for Agent/Office
created materials are as follows:
1. Print Advertising
- Stevens logo must appear as large or
larger than agent name.
- Advertising must promote interstate
household goods business.
- Stevens logo must be printed in blue
(PMS #300) and grey (PMS #417).
- All advertising must be approved through
Stevens Agency Relations Department prior to its release.
2. Radio Advertising
- Stevens must be mentioned in the script
at least two times in a 30-second spot or three times in a 60-second
spot.
- The script must promote HHG interstate
business.
- Must receive SVL approval prior to
its release.
3. Television Advertising (Commercials)
G. What are the General Rules and Procedures
for Co-Op Advertising Reimbursement:
1. All types of advertising media must
be discussed with Stevens Agency Relations Department and approved prior
to its release or use. If prior approval is not
received, co-op dollar reimbursement will not be given.
2. Requests for reimbursement must contain
all of the following to receive co-op dollars:
A. Copy of the advertising used.
- Print Ads
- Radio or television commercial
script and taped recording of same
- Photograph of sign or billboard
used
- Mailer, postcard, or other literature
used in direct mail/ telemarketing effort
- Promotional giveaway used, actual
or copy of item.
B. Invoices received for the project.
C. Check showing payment of the invoices.
D. Cover letter itemizing requested
reimbursement summarizing agent portion and Stevens portion per expense,
as well as total agent and Stevens portion.
3. Agents must submit an invoice for
the dollar amount of advertising reimbursement, as well as above-mentioned
cover letter.
4. Stevens suggests that all agents
and offices turn in their invoices for co-op
reimbursement on a quarterly basis to avoid delay in processing due
to a large number of requests received at the end of the year.
5. Under no circumstances will Stevens
reimburse above your eligible budget.
6. All requests for reimbursement must
be received by Stevens within 60 days after
the year end in which they were incurred, or the co-op advertising funds
will be forfeited.
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